filters
State:
Show
City:
Show
Product:
Show
I spoke with the supposed owner on 09/19, place the order on 09/20, request a tracking number on 09/20 and got a message that they will send on 09/21, today 09/24 no tracking number, no update of my delivery and nobody answer the phone ( the owners phone either), my...
Read more
#1364302
Reply to reviews
Show

Discount Cleaning Products - Very pissed

Don't buy from this company I ordered never received my product and when you call them they never answer I have left messages and they never call you back lesson learned will never order from them ever again
1.0
Details
Product or Service Quality
#1075614
Reply to reviews
Very reliable company. I ordered a Bissell portable carpet shampooer 3624. Discount Cleaning Products price was the lowest on the net at the time I ordered. I ordered the item on the net on July 10, item was delivered by FedEx on July 14. The cost of the item included...
Read more
5.0
I liked
  • Fast
  • Service was fast 4 days from date of order to delivery
  • Service was fast
#1074400
Reply to reviews
Discount Cleaning Products - DO NOT BUY FROM THIS COMPANY
Worst customer service. Ordered item on 5-9-17 and have yet to received it on 5-19-17 Getting thru their customer service number is impossible. Either you get a message that you have to leave a voicemail for a return call, which by the way if you are lucky they will...
Read more
Anonymous
Maude

You sound like a ***! No wonder they were rude.

1.1
I didn't like
  • Horrible customer service
  • Very little order status update
  • No work ethics
#1049326
Reply to reviews
Your customer service rep on the phone was wonderful. We have had no issues with customer service at all. Thanks so much for getting it out as soon as possible, like always. We love the easy to use website and super low pricing. We will continue to come back for all...
Read more
5.0
I liked
  • Good customer service
#931510
Reply to reviews
Show

Discount Cleaning Products Customer Care Review

Bad service, don't give solutions do not answer the emails, I had to back a package and they take long time to return the money.
#833984
Reply to reviews
The product came broken. They have caller ID so they can avoid your calls. Amanda Kohout title Key Account Executive, will tell you she'll call you back but does not call back. Discount Cleaning Products deletes all bad review from their web site. I posted a bad...
Read more
I didn't like
  • Bad customer service
  • Horible customer service
  • Horible company
#743179
Reply to reviews
They stood behind their product and we had no trouble with a return. Fine customer service. Odd to see the ratings here -- we had no such experience. We ordered a cleaning product that did not work for us and they were quite reasonable in helping us with the...
Read more
Anonymous
Anonymous

We tried this company based on your review and had no problems at all. Order shipped quickly, pricing was great, large selection. No complaints and we will use again.

4.5
I liked
  • Good customer service
  • Easy returns
#657676
Reply to reviews
I purchased a vacuum from their site on January 5th. They received payment immediately and it took me two weeks to received the item. Once I got the vacuum I decided not to keep it, never even took the item out of the box, still was all wrapped up and brand new. I...
Read more
mariov
Anonymous

Good dayHave you received refund for this order as of now??? 5-19-17

#602514
Reply to reviews
ordered two vacuum belts. Both were shipped the same day in different packages, one contained a belt, the other was empty. Called twice, sent email and received no reply. Did a live chat and Amanda said she would check, and never returned in 20 minutes. Seriously, scam...
Read more
#478871
Reply to reviews